© 2024 Dermisque is a trading name for EuroNoxx Pharma Ltd. Registered in England and Wales (No. 14664107).
We are committed to delivering our high-quality beauty products to you in a timely and efficient
manner. Below are the details of our shipping policy.
Shipping Rates & Delivery Estimates
- Shipping charges: We offer free shipping on all orders over a certain value. For orders below this value, a standard shipping fee will be applied.
- Delivery estimates: Orders are processed within 1-2 business days. Estimated delivery time is 3-7 business days depending on your location.
Shipment Confirmation & Order Tracking
- Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- Dermisque is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
- If you received your order damaged, please contact us at [email protected] to file a claim.
- Please save all packaging materials and damaged goods before filing a claim..
For more information, questions, or concerns about our shipping policy, please contact us at:
- Email: [email protected]
- Phone: 1-800-699-4917